TERMS & CONDITIONS

Terms and Conditions - Zeen Perfumes

 

Welcome to Zeen! By accessing or using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

 

1. General

 

• All products displayed on our website are owned by Zeen and are subject to availability.

• We reserve the right to modify or discontinue any product at any time without prior notice.

 

2. Orders

 

• Orders can be placed online via our website.

• By placing an order, you confirm that all information provided is accurate, including delivery address, contact details, and payment information.

 

We reserve the right to cancel or refuse any order at our discretion.

 

3. Pricing

 

• All prices are listed in Arab Emirates Dirham and include applicable taxes (if any).

• Prices are subject to change without prior notice.

 

4. Payment

 

• Payments must be completed using the methods provided on our website.

• Payment is required in full before dispatch of any order.

• Orders will not be processed if payment fails or is disputed.

• The payment proof can be shared with us over WhatsApp to track and confirm the order status

 

5. Shipping and Delivery

 

• We deliver to locations all over UAE. For international shipping, the same must be confirmed with the customer support over Whatsapp to check the availability.

• Delivery timelines are estimates and may vary depending on your location or other factors beyond our control.

• Risk of loss passes to the customer upon delivery.

 

6. Returns and Refunds

 

• We accept returns or exchanges only for defective products or wrong shipments.

• Customers must contact us within 2 hours of receiving the product to initiate a return.

• Products must be returned in their original packaging and unused condition.

• Refunds will be processed after inspection of the returned product.

 

7. Product Information

 

• We strive to provide accurate product descriptions and images.

• Colors and fragrances may vary slightly due to device display differences or natural product variations.

 

8. Intellectual Property

 

• All content on the website, including images, logos, designs, and text, is owned by Zeen and protected under copyright laws.

• No content may be copied, reproduced, or used without our written permission.

 

9. Limitation of Liability

 

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

• Our maximum liability is limited to the purchase price of the product in question.

 

10. Privacy

 

• Your personal data will be collected and used in accordance with our Privacy Policy.

• By using our website, you consent to the collection and use of your information as outlined.

 

11. Governing Law

 

• These terms are governed by the laws of United Arab Emirates.

 

12. Changes to Terms

 

• We may update these Terms & Conditions at any time.

• The latest version will always be available on our website.

• For any concerns, kindly connect with us directly.